Keep your product (specially chrome plated) free from any deposits & clean it with water-soaked soft towel or bathing soap solution once in a day or two to keep the plated surface clean.
Use only non-acidic cleaning/detergent agents which contain no acids or chemicals such as flush cleaner. Avoid the use of salt or vinegar-based cleaning agents to remove scale or scale-related stains. They may damage the surface or finish of your Parryware products.
Always test your cleaning agents on an inconspicuous area of the product before applying it to the entire surface.
Clean the aerators from time to time for a perfect foam flow of water from the fittings.
Water Scaling: Due to presence of minerals and salt in water, scaling is formed on the product if it is not cleaned regularly. The products should be cleaned gently at regular intervals. Also take extra care to clean the edges and corners of the products because these areas are more vulnerable for scale settling.
The purity of water being used is very important for your plumbing installations (pipes etc.), as well as for your own hygiene.
Acid Fumes: When we clean the tiles or floors in the bathroom with cleaning agents which contain acids or chemicals, acid fumes are formed. Because the basic material used in the products is brass, brass being an alloy of copper reacts with these acid fumes. With the reaction, a green color layer is formed on the products resulting in damage to the outer finish or coating.
Scratching while cleaning: Scratching or scrubbing occurs due to hard nature of cloth or coarse cleaning powder being used for cleaning. Use a gentle fluffy soft cloth for cleaning the surface.
Atmospheric conditions: This condition applies mostly to salt content in the air in coastal areas, sometime the air reacts with brass and black spots emerge on the surface of product. Therefore the product is required to be cleaned regularly. At the time of installation of the products, cover the products with the cloth covers provided in packaging or with polythene till the time you actually start using them.
The foregoing warranty constitutes Elite Bath Studio’s sole warranty and Elite Bath Studio gives no warranty, express or implied, including warranties of fitness for a particular purpose and warranties of merchantability and there are no warranties which extend to use of the Elite Bath Studio Products for purposes beyond description and further Elite Bath Studio neither assumes nor makes nor authorizes any person to make representation that the product is of any particular quality or standard or is suitable for any particular purpose.
During the warranty period and under normal use, if the defect is due to defects in material or workmanship, the same will be repaired or replaced upon production of the purchase proof, without charges either for parts or labor cost. The decision of Elite Bath Studio official will be final for the fault that qualifies for warranty.
The original invoice must be preserved by the customer and produced whenever required.
This warranty does not cover installation or any other labour charges associated with the job work or re-installation of Elite Bath Studio products.
Customer’s sole remedy for any defects in goods hereunder shall be limited to the repair or replacement at the Elite Bath Studio’s option within warranty period after delivery of such goods to the first purchaser, of any defective goods, of which notice of defects is given by the customer to Elite Bath Studio in accordance with terms of this warranty certificate.
This warranty does not extend to incidental or consequential damages, losses or expenses arising out of ignorance, negligence, willful damaging, damage in transit, mishandling, voltage fluctuations, electric faults, unauthorized alterations, repair and accidents either due to faulty installation or otherwise. This warranty does not cover consequential damage / defects of any fixture resulting from improper selection / improper installation and use of our products.
Elite Bath Studio, at its discretion, may retain any part or product replaced during the warranty period.
In the event of non-availability of components or parts due to any reason whatsoever, neither Elite Bath Studio nor its authorized service provider nor the dealer will be responsible or liable for any delay that may be caused to service of the product, no claim of financial or otherwise will be entertained. Elite Bath Studio or its service provider will replace the defective product with an equivalent model.
Warranty on wellness products against defect in material or workmanship is as follows: Elite Bath Studio will repair it at their parts only or, at its option, replace any product or part which proves defective because of improper workmanship or material, under normal installation, use, service and maintenance.
Damage to product caused during shifting or transportation is not covered by this warranty unless such shifting or transportation is done by the company itself subject to applicable conditions.
Elite Bath Studio will not be liable for any damages whatsoever arising out of inability to use Elite Bath Studio products.
Elite Bath Studio will not be responsible for any incidental, consequential or any other damage or cost or expense, including without limitation, removal, transportation, handling or re-fixing costs and expenses or damages, under any circumstances, in excess of the maximum to the purchase value of the product.
The above warranties are inclusive of all other warranties and no other warranty, whether written or oral, expressed or implied, is applicable to the sale or the use of the said product. Elite Bath Studio specifically disclaims any implied warranties or merchantability and fitness for the purpose other than the intended purpose with regard to the said products.
The company or its Authorized customer care agents / Authorized dealer agents certified by the company will repair or replace with new or functionally operative parts free of charge, any part or parts of the product when it is identified that the defect is solely attributable to manufacturing fault or workmanship and not caused due to improper installation or usage. Spares shall be charged according to the conditions of the warranty coverage listed.
This warranty will continue to be in force for the items specified above irrespective of what replacements may be provided under it and such replacements shall not attract any fresh period of warranty beyond the period specified above.
It is entirely left to the company’s discretion to effect repairs / replacements of parts or components of the sealed system at the site of installation or at the service stations of its branches or Authorized Customer Care Centre or at its works.
This warranty shall be governed by laws of India and the courts in New Delhi. India and Nepal shall have exclusive jurisdiction to entertain any dispute regarding or arising out of this warranty or the sale of the product. This warranty is valid only in India and Nepal.
This warranty shall not be liable to customer claims arising under the terms and conditions of this limited warranty for damages caused due to the acts of God, public enemy, any accident, explosion, fire, storm, earthquake, flood, tempest, sabotage, war, strike, labour trouble, lockdown, unavoidable accident, riot, civil disturbance, or by any other circumstance or event or by an enactment of law, or by order of any government or authority or by any similar cause which is beyond reasonable control of the party.
Any fault or damage occurring or being notified after the expiry of warranty period.
The problems arising from insufficient water pressure, water impurities or improper care and cleaning and voltage fluctuations.
Any problem raised in the absence of in-line water filters. It is recommended to use water filters with faucets to avoid damage to ceramic cartridges/internal parts.
Use of cleaners containing abrasive cleansers, ammonia, bleach, hair dye, acids, waxes, alcohol, solvents, bath salts, and other products not recommended for color / coating and due to improper cleaning or cleaning with coarse cloths also leading to fading of any material due to sun or chemical exposure.
Any repair or modification or alteration made on any product after delivery by anyone other than that has been authorized and approved by Elite Bath Studio.
Damage to the glazed surface of the appliance caused by allowing cleaners to sit or soak on the product.
Damage to the plated surface of the appliance caused by the use of abrasive materials like bristle brushes or scrubbing pads.
The warranty does not cover glass breakage or cracking on the glass. By its nature, all glass has the potential to shatter.
Damage to the appliance caused by the use of incompatible or incorrectly installed external accessories.
NOTE: Elite Bath Studio shall not be held liable for any delay in providing the services described under these Terms and Conditions due to flood, fire, wars, hostilities, riots, acts of God, governmental (Central or State) actions, restrictions or orders, civil commotion, strikes, lockouts, labour troubles, explosions, or any other force majeure circumstances or causes beyond the reasonable control of the company. Elite Bath Studio shall not be liable to pay any monetary compensation or otherwise for any such delay or non-performance arising from these events.